Privacy Policy

Last updated: October 6, 2026

WindowProgram.com (“WindowProgram.com,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit WindowProgram.com, interact with our advertisements, submit information through our website, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with WindowProgram.com, we may collect the following categories of information:

Information You Provide to Us

This may include:

• Name
• Email address
• Telephone number
• ZIP code
• City or state
• Property or home-related information
• Information about your windows or window replacement needs
• Responses provided through eligibility questionnaires or forms
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages viewed
• Links or buttons clicked
• Referring website or advertisement
• Date and time of visits
• Advertising identifiers
• Cookie and similar technology identifiers

We may use cookies, pixels, tags, analytics tools, and similar technologies to collect this information.

2. How We Use Your Information

We may use personal information to:

• Determine whether window replacement services or opportunities may be available in your area
• Process and respond to your request
• Connect you with window replacement contractors, service providers, or other participating businesses that may be able to assist you
• Facilitate communications regarding your window replacement inquiry
• Communicate with you by telephone, email, or text message where permitted by law and consistent with any consent you provide
• Operate, maintain, and improve WindowProgram.com
• Personalize your website experience
• Measure website and advertising performance
• Understand how visitors interact with our advertisements and website
• Detect, investigate, and prevent fraud, abuse, security incidents, or other unlawful activity
• Comply with applicable laws and legal obligations
• Establish, exercise, or defend legal claims

3. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Window Replacement Providers

If you submit a request for window replacement services, we may provide information associated with your request to participating window replacement contractors, companies, dealers, or other service providers so that they may respond to your inquiry and provide information about potentially available products or services.

These businesses may have their own privacy practices, and their handling of your information may be governed by their respective privacy policies.

Service Providers

We may disclose information to companies that perform services on our behalf, including providers of:

• Website hosting
• Data storage
• Analytics
• Advertising measurement
• Customer relationship management
• Lead management
• Fraud prevention
• Communications and telecommunications
• Technical support

Advertising and Analytics Partners

We may use advertising and analytics technologies provided by third parties to understand website usage, measure advertising effectiveness, attribute leads to advertising campaigns, and improve our marketing.

Depending on the technology used and applicable law, some of these activities may constitute “selling,” “sharing,” or targeted advertising for purposes of certain state privacy laws.

Legal and Business Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, subpoena, court order, or other legal process
• Protect our rights, property, users, or others
• Detect or prevent fraud, security threats, or unlawful activity
• Complete a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction

4. Cookies, Analytics, and Advertising Technologies

WindowProgram.com and our service providers may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

• Operate the website
• Remember preferences
• Understand website traffic
• Measure conversions
• Determine which advertisements resulted in website visits or inquiries
• Prevent fraudulent or invalid activity
• Improve our advertising campaigns

Third-party advertising and analytics services may collect information about your browser, device, and interactions with our website according to their own privacy practices.

You may be able to restrict certain cookies through your browser settings or through privacy controls made available on our website.

5. Sale and Sharing of Personal Information

We do not sell personal information in the traditional sense of exchanging personal information solely for monetary payment without providing a requested service.

However, we operate a marketing and lead-generation service. When you request information regarding window replacement services, information you provide may be disclosed to participating window replacement providers so they can respond to your request.

Additionally, certain advertising, analytics, and lead-generation activities may be considered a “sale” or “sharing” of personal information under the broad definitions used by certain U.S. state privacy laws, even when no money is exchanged specifically for the personal information.

Where required by applicable law, eligible consumers may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

6. Communications

If you provide your telephone number, email address, or other contact information, we or participating service providers may contact you regarding the inquiry you submitted, subject to applicable law and any consent obtained at the point where your information is collected.

Consent to receive marketing communications is not a condition of purchasing any goods or services unless otherwise clearly disclosed and permitted by law.

You may opt out of marketing emails by using the unsubscribe link included in the email.

You may opt out of text messages by replying STOP to a received message.

Instructions for opting out of telephone communications may be provided during the call or by informing the caller that you do not wish to receive additional marketing calls.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Know whether we process your personal information
• Request access to personal information we maintain about you
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Obtain a copy of certain personal information
• Opt out of certain sales or sharing of personal information
• Opt out of certain targeted advertising
• Limit certain uses or disclosures of sensitive personal information, where applicable
• Appeal certain decisions regarding privacy requests, where applicable
• Exercise your privacy rights without unlawful discrimination

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

8. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), if the CCPA applies to our processing of their personal information.

These may include the right to request information regarding the categories and specific pieces of personal information collected, the purposes for which information is collected or used, categories of sources, categories of third parties to whom information is disclosed, and categories of personal information sold, shared, or disclosed.

Eligible California residents may also have rights to request deletion or correction and to opt out of certain sales or sharing of personal information.

Where required, we will honor recognized opt-out preference signals, such as Global Privacy Control (“GPC”), in accordance with applicable law.

If required by applicable law based on our data practices, WindowProgram.com will provide an appropriate “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” mechanism.

We will not unlawfully discriminate against you because you exercised an applicable privacy right.

9. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal, regulatory, accounting, or reporting obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

11. Children’s Privacy

WindowProgram.com is intended for adults seeking information regarding home improvement services and is not directed to children.

We do not knowingly collect personal information from children under 18 through our lead-generation forms.

If we learn that we have collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete it.

12. Third-Party Websites and Providers

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or information practices of third-party websites or businesses. We encourage you to review their privacy policies before providing personal information.

Window replacement providers receiving an inquiry may independently process personal information according to their own privacy policies and legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable law.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us through the contact information provided on WindowProgram.com.

WindowProgram.com